Hosted Solutions

An Alternative To A Traditional Telephone System

Managed Telephony Solutions Tailored To Business Users Individual Needs…

Access to the World’s Leading Hosted Platform

• Broadsoft

Access to all the Major UK Hosted Providers

• These include BT, GAMMA and Vodafone

Ability to provision a broad and growing array of services

• For large customers, operating from multiple sites of varying size, located throughout the UK requiring varying services at individual user level, such a voicemail and call recording

A Single UK based point of contact delivering an impeccable service

• Contact by Free phone or Email
• No Auto Attendant or Call Queuing; Calls answered immediately by a human being

Full Technical Support

• We help fix your technical issues whether network, carrier or hardware / device related

Comprehensive Cost Reporting

• Easy to understand
• Bespoke Cost Management Reporting available upon request

Proactive Tariff Management

• As wholesale costs fall your charges also fall

Customer Loyalty Rebates and Incentives

• Free Billing Months

Hosted Telephony – The alternative to a traditional Telephone System

At first glance both look the same supplied with a desk top phone however they vary in how they are connected to the outside world…

• The Traditional Telephone System’s handset is connected to a ‘central control unit’ located on the customer premises
• The Hosted Telephony Solution’s desk phones are connected, via a Router with Internet Access, to a hosted platform (which works in much the same way as a ‘central control unit’) located at the underlying providers operation centre.

The advantage to the customer being:

• Reduced Hardware Cost
• No Maintenance Costs
• Reduced Call Costs
  • Free inter-site calls great for multi-site organisations / environments
• Ability to activate features / services, such as voicemail / call recording and call diverts, at individual user level rather than group-wide
• Enhanced Control and Visibility
• Access to Unified Communications Solutions incorporating
  • Mobile App
  • PC Gui